FAQs
Can't find what you're looking for? Email us at hello@1401collective.com
Shipping & Delivery
Orders typically ship within 1–2 business days. Shipping speed depends on the option selected at checkout.
We offer several shipping options at checkout with different delivery timeframes.
Yes, we ship to most countries internationally. Available options will appear at checkout.
Once your order ships, you can track it through your order confirmation page in your account.
Email us at hello@1401collective.com with your order number and the correct address as soon as possible. Orders often ship same or next day, so changes aren't guaranteed.
Check with neighbors and your local carrier first, as packages are sometimes marked delivered early. If you still can't locate it, contact us for help.
Yes, we offer free U.S. shipping on orders over $150.
Orders & Changes
If your order hasn't shipped yet, we may be able to make changes or cancel it. Some orders may ship before the confirmation email is received.
Most orders are limited to one discount code per purchase.
Yes. Simply enter the recipient's shipping address at checkout.
Sizing & Product Info
Please refer to the size guide on each product page.
Yes, most of our shirts fit true to size.
Most items are unisex unless otherwise stated on the product page.
Restocks & Releases
We can't guarantee restocks for specific designs or sizes, so we recommend purchasing while available.
Follow us on social media and join our email list for updates on new releases and restocks.
Returns & Order Issues
No, we do not currently offer exchanges.
We only accept returns for items that arrive damaged. We do not offer refunds for damage caused after delivery or normal wear. Proof of damage is required — please contact us if there is an issue.
Email us at hello@1401collective.com with your order number and a photo of the item received so we can resolve it quickly.
Gift Cards & Payments
Yes. Please contact us at hello@1401collective.com to purchase a gift card.
Contact & Support
You can reach us anytime at hello@1401collective.com.